Política de envío

At LOVELO, we are committed to delivering your order efficiently and securely.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

In periods of high demand, processing times may be slightly extended.

Shipping costs are calculated at checkout based on your location.

Estimated delivery times:

Delivery times are estimates and may vary due to external factors beyond our control.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking information may take up to 24–48 hours to update.

LOVELO is not responsible for any customs fees, import duties, or taxes applied to your order.

All additional charges are the responsibility of the customer.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Please ensure that your shipping address is correct.

LOVELO is not responsible for orders shipped to incorrect addresses provided by the customer.

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date).

We will work with the shipping carrier to resolve the issue.

For any questions regarding your shipment, please contact us at:

📧 jmgarroit@gmail.com

Country/Region